Meet The Team

What do you enjoy about your job role?

I enjoy the varied and challenging role overseeing the growing business whilst ensuring our customers receive a high quality service. I take pride in ensuring our staff are well trained in what they do, to deliver the very best care and support. Its great to see our team develop and take advantage of career development pathways here at Retain.

I have been involved in the care industry for over 20 years and have brought in my recruitment and sales experience with me to support the growth and development of the business. Whilst enabling the delivery of outcome focused care for all of our customers.

What do you enjoy doing in your spare time?

I enjoy going to the gym, cycling and playing football regularly, as well as spending time with family entertaining 2 young children!

What do you enjoy about your job role?

I enjoy all aspects of my role, writing tenders, bids and developing person centered and outcome focused models of care and support. I also thrive on achieving a high quality service for both customers and commissioners.

What do you enjoy doing in your spare time?

I enjoy spending time with family and friends, watching soaps, films and I love reading bedtime stories to my 2 children.

What do you enjoy about your job role?

I enjoy working with my colleagues to develop and expand the range of services we provide to our customers.  The role is varied and is guaranteed to provide interest on a daily basis.

What do you enjoy doing in your spare time?

I enjoy walking, bird watching, playing with my dogs and reading.  Also, anything to do with British history I find fascinating, especially visiting historic sites.

What do you enjoy about your job role?

I have been a registered nurse for over 20 years and find my role very rewarding. 

I am passionate and committed to making a difference to the people we support and their families by ensuring we are delivering the best possible quality of care. I enjoy making a positive impact on those around me, and supporting me colleagues- I enjoy working as part of the Retain family. 

What do you enjoy doing in your spare time?

In my spare time, I love to spend time with my family and enjoy long walks with my dog in the countryside. I am a keen gardner and I also like to cook. 

What do you enjoy about your job role?

Being able to support our customers to receive high quality care and help them to overcome challenges they face no matter how big or small. Also being able to support and mentor my colleagues and share my knowledge and experience with them. 

What do you enjoy doing in your spare time?

I enjoy spending time with family and friends, reading, getting invovled and supporting with local events and activities. 

What do you enjoy about your job role?

I love the fact that I am providing care to vulnerable people. People that cannot always speak for themselves and are able to ask for help, we are there to do what we can to improve someone's life. I love the fast-paced office environment where no two days are the same. I work with a fantastic and supportive group of people across all departments including recruitment, agency, and finance. I also love to do the rotas!

What do you enjoy doing in your spare time?

I love to read, especially crime thrillers. I love spending time with my fiance and visiting historical locations taking photographs and looking at the architecture. We love doing road trips having recently completed the Scottish North Coast 500 in a campervan. I have a guilty pleasure of binge watching Grey's Anatomy and House with a glass of wine whilst cuddling my cats at the weekend. 

What do you enjoy about your job role?

I love supporting the team in my role as Registered Manager, and keeping the team spirit going. Facing a new challenge every day is exciting and very rewarding.

What do you enjoy doing in your spare time?

I like to spend time with my two Grandsons.

What do you enjoy about your job role?

Working as a Deputy Manager presents its challenges, but I truly wouldn't want to pursue any other career. The role is incredibly rewarding, as it allows me to be myself and being able to make a meaningful impact in the lives of others. I have always been passionate about caring for individuals, whether it's providing support to team member or ensuring that our clients receive the best possible service. Each day brings new opportunities to learn and grow, and I take great pride in being part of a team that is dedicated to making a difference in our community. 

What do you enjoy doing in your spare time?

During my free time, I love to spend time with my friends and family, also having relaxing days in with my fiance watching Netflix and getting a takeaway.

What do you enjoy about your job role?

I enjoy the variety my Supported Living Branch Manager role brings; one minute managing the day to day running of a responsive, effective, and high-quality serivce for all our customers, the next visiting customers and providing support when I'm needed. I am responsible and accountable for ensuring all staff have the appropriate training and skills to meet the needs of each customer along with comprehensive Care Plans and Risk Assessments, reporting to the Registered Manager concerns regarding Safeguarding, Incidents and Accidents, recruitment, and internal audits. I am also accountable for developing and maintaining a quality service, building on our reputation with the local authorities and Councils, attending meetings representing Retain Healthcare and developing our Supported Service to outstanding. 

What do you enjoy doing in your spare time?

I enjoy watching Premier Rugby as a season ticket holder for Bath Rugby and have done for many years. At home I like to unwind with crocheting everything from blankets, toys and clothing to cushion covers etc. I also like to spend time with friends watching live music and walking. Other times I can be found snuggled up with my 2 cats, watching films on TV or a good Box Set series.

What do you enjoy about your job role?

I enjoy finding ways to enable people to do and achieve what they want.

What do you enjoy doing in your spare time?

I enjoy carp fishing, and going on days out with my daughters

What is your Job Title?

Payroll Administrator.

What do you enjoy about your job role? 

My role is at the start of the week ensuring payroll for weekly staff is correct and sent out in time.  The end of the week ensuring invoicing to customers is correct both for Agency and Homecare.

What do you enjoy doing in your spare time?

Going to markets, cinema, day trips – jumping on a bus or train to explore other towns/cities.

What is your Job Title?

Credit Controller

What do you enjoy about your job role?

I enjoy all aspects of Credit Control, from building customer relations, chasing debts, & improving cashflow It’s a great achievement, gives personal satisfaction & financial stability for the company as “Cash is King”. Also, a great team & company culture.

What do you enjoy doing in your spare time?

Shopping, Cooking, walking and quality family time.

What do you enjoy about your job role?

I enjoy ensuring our customers have a high quality service and that staff are well trained to deliver the very best care and support. I enjoy seeing the business grow and develop and creating new opportunities for staff.

What do you enjoy doing in your spare time?

I enjoy going to the gym and socialising with friend and family.

What do you enjoy about your job role?

I love meeting new people and business development, Sales has been a passion of mine for many years. I am keen to test my skills into the social care sector and work in a meaningful sector.

What do you enjoy doing in your spare time?

I enjoy keeping fit and socialising with family and friends, one of my biggest passions is Ice Hockey - I spend a lot of time at Planet Ice with the Bristol Ice Hockey team.

What do you enjoy about your job role?

I enjoy working alongside care homes and LD homes as well as our Nurses, Care Assistants and Support Workers so that we are giving residents the very best care experience possible, as it could be me that needs care one day.

What do you enjoy doing in your spare time?

I enjoy anything football related especially watching my boy play for Reading Academy, and watching Liverpool. I am also a football Referee and and like walking my 19 year old Jack Russell Betty. I also enjoy listening to a wide range of music, watching films and any trash tv and spending time with my family and friends.

What do you enjoy about your job role?

I enjoy being a part of a knowledgeable, forward-thinking, and fun team.

In my role, I get to speak to many candidates with different backgrounds and work experiences. I help and support them through the recruitment process which I find very satisfying.

What do you enjoy doing in your spare time?

In my free time I like to focus on my mind, soul and body. I listen to mindfulness podcasts and practise yoga and meditation. I always find time to binge-watch series on streaming platforms and go to the movies.

What do you enjoy about your job role?

I enjoy being part of a hard working, knowledgable, and fun team! I also enjoy being able to find the best candidates for the roles we have available and to do my part in providing help and support to those in the community. I find it rewarding to be able to see candidates excited about starting a new job and being able to contribute to our wonderful team. As part of my role, I get to work with candidates throughout each step in the recruitment process, from initial contact to final placement. 

What do you enjoy doing in your spare time?

I love spending time with family and friends, travelling, and visiting national trusts. I lived in America for over 9 years so spending time with family after not being able to is lovely! 

What do you enjoy about your job role?

I have been working in training and staff development for over 20 years, it has its own challenges but these are outweighed by seeingi ndividuals achieve new skills and knowledge, which leads to raising standards within the sector. This ensures that individuals who are receiving support are being treated with respect and support at the highest possible standard. 

Holding both assessor and Internal Quality assurer qualifications for such a long time, I have seen staff who were once new into the sector, complete many levels of Diplomas and now even run their own company.

What do you enjoy doing in your spare time?

Spending time with my family and grandson, reading, cooking and entertaining, travel and going on cruises. 

What do you enjoy about your job role?

I get great pleasure from my job supporting and enabling learners to succeed and gain qualifications.

What do you enjoy doing in your spare time?

Two things I love doing... being outside on the farm and cooking using organic ingredients. 

What do you enjoy about your job role?

My job role allows me to enrich the lives of others with knowledge, confidence, and skill, and to make the learning experience as fun, diverse, and inclusive as possible, so that they, in turn, can go out and enrich other people's lives.

What do you enjoy doing in your spare time?

In my spare time I am an instructor with Cheltenham sea cadets, where I support and encourage young people to learn skills and confidence, teamwork, leadership, discipline and courage.