Position: Deputy Manager - Homecare
Reporting to: Registered Manager
Location: Cheltenham
Salary: Up to 28K  Bonus
Benefits: Pension, Company Mobile, Laptop, Birthday Off, Exclusive discount scheme

About Us:
Retain Healthcare is a dynamic homecare provider with a great reputation dedicated to offering exceptional support to individuals within their homes. We pride ourselves on our excellent reputation and are now seeking a motivated and forward-thinking Deputy Manager to join our team and contribute to our continued growth and success.

Role Overview:
As a Deputy Manager, you will work closely with the Registered Manager to ensure the smooth and effective operation of our branch. Your role will involve building strong relationships with local authorities, social care teams, and health community teams. You will be pivotal in maintaining our high standards of care, seeking new business opportunities, and ensuring that our team adheres to both company policies and national guidelines.

Key Responsibilities:

• Branch Development: Drive the growth and development of our homecare services, ensuring the branch meets its weekly KPIs, including staff recruitment, new care packages, and expanding our private customer base.
• Team Leadership: Supervise and mentor the coordinating team, ensuring the creation of efficient rotas and the delivery of consistent, high-quality care.
• Recruitment & Compliance: Oversee the recruitment process, ensuring all new staff are hired following safer recruitment guidelines. Maintain an up-to-date training matrix, ensuring all staff meet compliance and training requirements.
• Staff Management: Conduct staff supervisions and annual appraisals, address performance issues, manage absence and sickness, and ensure effective staff retention through recognition and support.
• Quality Assurance: Monitor and report any safeguarding concerns, conduct internal audits, and ensure all documentation is accurate, legible, and compliant with GDPR and CQC standards.
• Customer Focus: Ensure a person-centered, outcome-focused approach in all care plans and risk assessments, delivering outstanding service that meets the individual needs of our customers.
• Business Development: Network and build a strong profile within the community, cross-sell other parts of the business, and contribute to the annual quality report and business development plan.

Competencies:
The ideal candidate will demonstrate:

• Strong leadership and communication skills
• Ability to work independently while adhering to company policies
• A deep understanding of customer needs and regulatory standards
• Forward-thinking, self-motivated, and organised approach
• Excellent interpersonal skills and a commitment to quality
• Ability to handle complaints and resolve conflicts effectively
• A thorough understanding of CQC KLOEs, the Care Act, and Health and Safety regulations

Why Join Us?

• Competitive Salary & Bonus: Recognising and rewarding your contributions.
• Career Development: Opportunities for personal growth through training and reflective practice.
• Supportive Environment: A team that values your input and encourages innovation.
• Extra Perks: Enjoy your birthday off, a company mobile, and a laptop to support your work.
• Access to our Pool Car: Useful if your car is off the road
• Free Parking: All sites offer free parking

Ready to Make a Difference? If you are passionate about providing exceptional care and are ready to take on a leadership role, we’d love to hear from you! Apply now to join our team and help us continue to deliver outstanding homecare services.


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CARE MORE IN 2024! 
As a Care Worker for Retain Healthcare, the main purpose of the position is to provide care and support to all of customers, (both individuals and families assessed as being in need of assistance).
You will enable customers to maintain their independence and quality of life in their own homes.
Our services are customer led, and we support our customers to achieve their personal outcomes, by using an outcome focused approach.

Requirements: 

• A kind, approachable, caring, and passionate individual 
• Drivers licence 
• Own a car 
• A desire to provide quality care and make a difference in the lives of others
• Available between 7am-2pm or 4pm-10pm 

CoS not provided at this time. 

Benefits:

• £400 Joining Bonus
• Get paid - for all travel,visits & training
• Flexible hours both full and part time with a range of shift patterns
• 40p per mile for travel
• Weekly pay
• All training provided is endorsed by Skills for Care through our training company Retain Skills
• Access to Mental Health First Aiders
• Free Lifestyle card 
• Access to a vehicle when yours is off the road
• Blue Light card
• Lifestyle discount card
• DBS Rebate Reimbursement
• Potential to progress your career further with employment opportunites and Diplomas. 

MAIN DUTIES & RESPONSIBILITIES -

• When required liaise with Social Workers, District Nurses and other agency professionals within the multidisciplinary team.
• Contribute towards communicating changes of requirements.
• Ensure that you work within the company policies and procedures.
• Attending training and expanding your personal development
• Assist customers as appropriate with their personal needs, such as dressing, washing, meal preparation and access to their community as detailed in the Care Plan.
• When working within a customer’s home setting you may be assisting customers with, or where necessary carry out light housework, such as dusting, sweeping/ vacuuming carpets, living rooms/ kitchens/ bathrooms and toilets, polishing furniture using dusters/ mops/ equipment, washing and ironing clothing and bed linen, preparing and cooking a meal.
• Following the outcome focused model, encourage customers to undertake personal care and tasks which they are capable of, recognising that their abilities may change, in some circumstances, on a day-to-day basis

Retain Healthcare Ltd and Retain Skills (South West) Ltd are an equal opportunities employer, offers of employment will be subject to satisfactory references and DBS Check.

Care more in 2024!
Retain Healthcare, Wiltshire are currently recruiting support workers to work within specialist residential service in Salisbury area for ongoing shifts. You will be working alongside one of the country's leading providers to support people with learning and physical disabilities.

Pay rates are £11.50 to £17.25 per hour (with holiday pay accrued separately)
Working with Retain Healthcare means that you will have:

• Weekly pay (PAYE not Umbrella so no hidden charges)
• FLEXIBLE hours - part time or full time, with a range of shifts including days and nights.
• Access to multiple high street discounts via the Blue Light scheme or Lifestyle card
• Paid training
• 24/7 support from our highly experienced team

• Access to ongoing personal development
• Recommend a friend bonus scheme
• EAP - Employee assistance programme
• Free uniform

Your duties will be assisting with all aspects of daily living including personal care, medication and healthcare appointments along with accessing the local community and maintaining relations with family and friends. Additional activities may include:

• Trips to pubs and restaurants
• Music and discos
• Cinema and watching movies in the house
• Gaming
• Walking/exercise and some sport
• Art and craft sessions

Day shift would be 8:00-6:30pm
Requirements for this role:

• A driver with own car due to location.
• Experience with Autism and LD an advantage but not essential
• Physical Intervention Training(PBM, PMVA) desirable but not essential
• Right to work in the UK
• Completion of our online application form and able to provide proof of ID

Shift
*We Do Not Offer Sponsorship For These Roles*

Community Support Worker

Being a part of this gives you access to training and personal development that is both innovative and career changing. You will be leading the way in shaping the future of Social Care and developing the next generation of Care Professionals. ‘Feel proud to work in Social Care’

We are looking for Community support workers who can drive and are willing to provide care to individuals in their own home!
CoS not provided at this time. 

Benefits:

• £400 Joining Bonus
• Employee assistance program
• Local training and your own career development pathway endorsed by Skills for care. City and Guilds
• FLEXIBLE hours - part time or full time, with a range of shifts including days and nights.
• Guaranteed Hours available
• FREE uniform, training and DBS Rebate Reimbursement
• Enhanced Bank Holiday pay
• Weekly pay
• All PPE provided
• Retain Rewards - local discounts
• Access to “Blue Light Card”

Requirements:

• A kind, approachable, caring and passionate individual
• Drivers licence 
• Your own car 
• Willingness to learn and make a difference

 Job Details:

• When required liaise with Social Workers, District Nurses and other agency professionals within the multidisciplinary team.
• Contribute towards communicating changes of requirements.
• Ensure that you work within the company policies and procedures.
• Attending training and expanding your personal development
• Assist customers as appropriate with their personal needs, such as dressing, washing, meal preparation and access to their community as detailed in the Care Plan.
• When working within a customer’s home setting you may be assisting customers with, or where necessary carry out light housework, such as dusting, sweeping/ vacuuming carpets, living rooms/ kitchens/ bathrooms and toilets, polishing furniture using dusters/ mops/ equipment, washing and ironing clothing and bed linen, preparing and cooking a meal.
• Following the outcome focused model, encourage customers to undertake personal care and tasks which they are capable of, recognising that their abilities may change, in some circumstances, on a day-to-day basis

‘The only way to do great work is to love what you do. If you haven’t found it yet, then Retain Healthcare has the answer’
Are you looking for something different? Retain Healthcare is developing a new model of care and support to people living at home in your community. This is an opportunity for the right person to shape and develop a new service and deliver care that provides improved quality of life to those who need you most.
Retain Healthcare Ltd and Retain Skills (South West) Ltd are an equal opportunities employer, offers of employment will be subject to satisfactory references and DBS Check.

For more information please call our recruitment team on 03303334443!

Care More in 2024!

We are looking for a new Team Leader!

The main purpose of the role is to ensure that care services are provided in a way that maximises a person’s independence, choice and dignity. The indiviual will achieve this through in-depth and person-centred care planning, care assessments and risk assessments. The Community Team Leader will also provide support to the care team, enabling to understand each customer’s support needs.

*CoS Not provided at this time

JOB REQUIREMENTS:

• An individual who is kind, apprachable, caring, and passionate
• Drivers Licence 
• Your own car & willingness to travel
• NVQ Level 3 or relevant experience in supervisory healthcare role

Benefits: 

• Get paid - for all travel,visits & training
• £400 Joining Bonus
• 40p per mile for travel
• Weekly pay
• All training provided is endorsed by Skills for Care through our training company Retain Skills
• Access to Mental Health First Aiders
• Free Lifestyle card 
• Access to a vehicle when yours is off the road
• Blue Light card
• DBS Rebate Reimbursement
• Potential to progress your career further with employment opportunites and Diplomas. 

DUTIES & RESPONSIBILITIES

• To work in the field and assist the Care Coordinator and Branch Manager. To ensure the quality of care being delivered is to the highest standard expected by Retain Healthcare.
• Ensuring customers have activities that support them to meet their outcomes.
• Event planning for customer, families and staff inclusion creating opportunities for social interaction.
• Shadowing and training new staff the practical delivery of care to support to our customer’s.
• Carrying out supervisions and spot checks of carer’s and supporting them to develop their skills through feedback and reflective learning.
• To take responsibility for the organisation and maintenance of Care Plan files in their area. To work with a team member when our standards have not been reached, providing continuous improvement.
• Carry out new service assessments ensuring that an agreed Care Plan and Risk Assessments are in place before the service commences, unless, in emergency cover agreed by the Manager.
• To ensure that every customer has a Support Plan and Risk Assessments that are regularly reviewed and detailed to meet their individual needs.
• To identify any further training needs of carers information observed or customer’s feedback. 
• To ensure that the service operates at an Outstanding rating with the Care Quality Commission and that all organisational objectives are fully met by their team.

• Deliver good and effective care and support to all of our customer’s and ensure everyone has a good customer experience.

C.O.S not available. 

Benefits: 

• Get paid - for all travel,visits & training
• Guaranteed hours contract - know your earnings every week
• 40p per mile for travel
• Weekly pay
• All training provided is endorsed by Skills for Care through our training company Retain Skills
• Access to Mental Health First Aiders
• Free Lifestyle card 
• Access to a vehicle when yours is off the road
• Blue Light card
• DBS Rebate Reimbursement
• Potential to progress your career further with employment opportunites and Diplomas. 

*We Do Not Offer Sponsorship For These Roles*

Retain Healthcare Ltd and Retain Skills (South West) Ltd are an equal opportunities employer, offers of employment will be subject to satisfactory references and DBS Check.

CARE MORE IN 2024! 
As a Care Worker for Retain Healthcare, the main purpose of the position is to provide care and support to all of customers, (both individuals and families assessed as being in need of assistance).
You will enable customers to maintain their independence and quality of life in their own homes.
Our services are customer led, and we support our customers to achieve their personal outcomes, by using an outcome focused approach.

Requirements: 

• A kind, approachable, caring, and passionate individual 
• Drivers licence 
• Own a car 
• A desire to provide quality care and make a difference in the lives of others
• Available between 7am-2pm or 4pm-10pm 

CoS not provided at this time. 

Benefits:

• £400 Joining Bonus
• Get paid - for all travel,visits & training
• Flexible hours both full and part time with a range of shift patterns
• 40p per mile for travel
• Weekly pay
• All training provided is endorsed by Skills for Care through our training company Retain Skills
• Access to Mental Health First Aiders
• Free Lifestyle card 
• Access to a vehicle when yours is off the road
• Blue Light card
• Lifestyle discount card
• DBS Rebate Reimbursement
• Potential to progress your career further with employment opportunites and Diplomas. 

MAIN DUTIES & RESPONSIBILITIES -

• When required liaise with Social Workers, District Nurses and other agency professionals within the multidisciplinary team.
• Contribute towards communicating changes of requirements.
• Ensure that you work within the company policies and procedures.
• Attending training and expanding your personal development
• Assist customers as appropriate with their personal needs, such as dressing, washing, meal preparation and access to their community as detailed in the Care Plan.
• When working within a customer’s home setting you may be assisting customers with, or where necessary carry out light housework, such as dusting, sweeping/ vacuuming carpets, living rooms/ kitchens/ bathrooms and toilets, polishing furniture using dusters/ mops/ equipment, washing and ironing clothing and bed linen, preparing and cooking a meal.
• Following the outcome focused model, encourage customers to undertake personal care and tasks which they are capable of, recognising that their abilities may change, in some circumstances, on a day-to-day basis

Retain Healthcare Ltd and Retain Skills (South West) Ltd are an equal opportunities employer, offers of employment will be subject to satisfactory references and DBS Check.

Care More in 2024!

We are looking for a new Team Leader!

The main purpose of the role is to ensure that care services are provided in a way that maximises a person’s independence, choice and dignity. The indiviual will achieve this through in-depth and person-centred care planning, care assessments and risk assessments. The Community Team Leader will also provide support to the care team, enabling to understand each customer’s support needs.

*CoS Not provided at this time

JOB REQUIREMENTS:

• An individual who is kind, apprachable, caring, and passionate
• Drivers Licence 
• Your own car & willingness to travel
• NVQ Level 3 or relevant experience in supervisory healthcare role

Benefits: 

• Get paid - for all travel,visits & training
• £400 Joining Bonus
• 40p per mile for travel
• Weekly pay
• All training provided is endorsed by Skills for Care through our training company Retain Skills
• Access to Mental Health First Aiders
• Free Lifestyle card 
• Access to a vehicle when yours is off the road
• Blue Light card
• DBS Rebate Reimbursement
• Potential to progress your career further with employment opportunites and Diplomas. 

DUTIES & RESPONSIBILITIES

• To work in the field and assist the Care Coordinator and Branch Manager. To ensure the quality of care being delivered is to the highest standard expected by Retain Healthcare.
• Ensuring customers have activities that support them to meet their outcomes.
• Event planning for customer, families and staff inclusion creating opportunities for social interaction.
• Shadowing and training new staff the practical delivery of care to support to our customer’s.
• Carrying out supervisions and spot checks of carer’s and supporting them to develop their skills through feedback and reflective learning.
• To take responsibility for the organisation and maintenance of Care Plan files in their area. To work with a team member when our standards have not been reached, providing continuous improvement.
• Carry out new service assessments ensuring that an agreed Care Plan and Risk Assessments are in place before the service commences, unless, in emergency cover agreed by the Manager.
• To ensure that every customer has a Support Plan and Risk Assessments that are regularly reviewed and detailed to meet their individual needs.
• To identify any further training needs of carers information observed or customer’s feedback. 
• To ensure that the service operates at an Outstanding rating with the Care Quality Commission and that all organisational objectives are fully met by their team.

• Deliver good and effective care and support to all of our customer’s and ensure everyone has a good customer experience.

C.O.S not available. 

Benefits: 

• Get paid - for all travel,visits & training
• Guaranteed hours contract - know your earnings every week
• 40p per mile for travel
• Weekly pay
• All training provided is endorsed by Skills for Care through our training company Retain Skills
• Access to Mental Health First Aiders
• Free Lifestyle card 
• Access to a vehicle when yours is off the road
• Blue Light card
• DBS Rebate Reimbursement
• Potential to progress your career further with employment opportunites and Diplomas. 

*We Do Not Offer Sponsorship For These Roles*

Retain Healthcare Ltd and Retain Skills (South West) Ltd are an equal opportunities employer, offers of employment will be subject to satisfactory references and DBS Check.

Community Support Worker

Being a part of this gives you access to training and personal development that is both innovative and career changing. You will be leading the way in shaping the future of Social Care and developing the next generation of Care Professionals. ‘Feel proud to work in Social Care’

We are looking for Community support workers who can drive and are willing to provide care to individuals in their own home!
CoS not provided at this time. 

Benefits:

• £400 Joining Bonus
• Employee assistance program
• Local training and your own career development pathway endorsed by Skills for care. City and Guilds
• FLEXIBLE hours - part time or full time, with a range of shifts including days and nights.
• Guaranteed Hours available
• FREE uniform, training and DBS Rebate Reimbursement
• Enhanced Bank Holiday pay
• Weekly pay
• All PPE provided
• Retain Rewards - local discounts
• Access to “Blue Light Card”

 Job Details:

• When required liaise with Social Workers, District Nurses and other agency professionals within the multidisciplinary team.
• Contribute towards communicating changes of requirements.
• Ensure that you work within the company policies and procedures.
• Attending training and expanding your personal development
• Assist customers as appropriate with their personal needs, such as dressing, washing, meal preparation and access to their community as detailed in the Care Plan.
• When working within a customer’s home setting you may be assisting customers with, or where necessary carry out light housework, such as dusting, sweeping/ vacuuming carpets, living rooms/ kitchens/ bathrooms and toilets, polishing furniture using dusters/ mops/ equipment, washing and ironing clothing and bed linen, preparing and cooking a meal.
• Following the outcome focused model, encourage customers to undertake personal care and tasks which they are capable of, recognising that their abilities may change, in some circumstances, on a day-to-day basis

Requirements:

• A kind, approachable, caring and passionate individual
• Drivers licence 
• Your own car 
• Willingness to learn and make a difference

‘The only way to do great work is to love what you do. If you haven’t found it yet, then Retain Healthcare has the answer’
Are you looking for something different? Retain Healthcare is developing a new model of care and support to people living at home in your community. This is an opportunity for the right person to shape and develop a new service and deliver care that provides improved quality of life to those who need you most.
Retain Healthcare Ltd and Retain Skills (South West) Ltd are an equal opportunities employer, offers of employment will be subject to satisfactory references and DBS Check.

For more information please call our recruitment team on 03303334443!