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Job Description
We are looking for new Community Team Leaders to join our growing Supported Living service!
The main purpose of these roles is to ensure that care services are provided in a way that maximises a person’s independence, choice and dignity. The individuals will achieve this through in-depth and person-centred care planning, care assessments and risk assessments. The Community Team Leaders will also provide support to the care team, enabling them to understand each customer’s support needs and take part in an On Call out of hours service.
JOB REQUIREMENTS:
An individual who is kind, approachable, caring, and passionate about making a difference to someone’s life, helping to live the life they choose by putting them at the centre of their support.
Drivers Licence
Your own car & willingness to travel
NVQ Level 3 or relevant experience in supervisory healthcare role (or working towards)
DUTIES & RESPONSIBILITIES
To work in the field and assist the Care Coordinator and Branch Manager. To ensure the quality of care being delivered is to the highest standard expected by Retain Healthcare.
To have a full understanding of our policies and behaviours framework and ensure that the organisation exceeds these expectations.
Ensuring customers have activities that support them to meet their outcomes.
Event planning for customer, families and staff inclusion creating opportunities for social interaction.
Shadowing and training new staff the practical delivery of care to support to our customer’s.
Carrying out supervisions and spot checks of carer’s and supporting them to develop their skills through feedback and reflective learning.
To take responsibility for the organisation and maintenance of Care Plan files in their area. To work with team members when our standards have not been reached, providing continuous improvement.
Work in a flexible manner that meets the needs of the service.
Carry out new service assessments ensuring that an agreed Care Plan and Risk Assessments are in place before the service commences, unless, in emergency cover agreed by the Manager.
To ensure that every customer has a Support Plan and Risk Assessments that are regularly reviewed and detailed to meet their individual needs.
To communicate regularly and when required with customer’s and their family, informing next of kin when an incident has occurred if appropriate.
Contribute towards communicating changes to rotas and customer requirements within the community.
Ensure that carers adhere to company policies and procedures and ensure the care team are working within them.
To identify any further training needs of carers information observed or customer’s feedback to Branch
To ensure that the service operates at an Outstanding rating with the Care Quality Commission and that all organisational objectives are fully met by their team.
Maintain and always ensure that office records and notes are accurate and up to date, including the correct storing of information and adherence to the Data Protection Act and GDPR legislation.
Deliver good and effective care and support to all of our customer’s and ensure everyone has a good customer experience.
To model effective communication and hold regular team meetings.
Benefits:
Get paid - for all travel, visits & training
Guaranteed hours contract - know your earnings every week
40p per mile for travel
Weekly pay
All training provided is endorsed by Skills for Care through our training company Retain Skills
Access to Mental Health First Aiders
Free Lifestyle card
Access to a vehicle when yours is off the road
Blue Light card
DBS Rebate Reimbursement
Potential to progress your career further with employment opportunities and Diplomas.
Retain Healthcare Ltd and Retain Skills (South West) Ltd are equal opportunities employers. Offers of employment will be subject to satisfactory references and a DBS check.
SIMILAR JOBS
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Health and Social Care Trainer
Mobile Phone, Laptop, Pension}Health and Social Care - Trainer
Due to continued growth and expansion, Retain Healthcare and Retain Skills are now recruiting for a Health and Social Care Trainer to join our established team. This is an opportunity for you to join a creative and forward-thinking team, delivering high-quality health and social care training to services across the South West.
You will have the opportunity to work with the Management Team who have developed an exciting new model of care and support. This will involve working with staff and managers to create, deliver and monitor training programmes to all sectors of the workforce including residential care, learning disabilities, home care and agency bank staff. This is to train both internal and external candidates.
The Person
You need to be qualified/competent to deliver a range of courses including:- Moving and Assisting
- Emergency First Aid at Work
- Basic Life Support
- Epilepsy and Buccal Midazolam
- Induction Training
- Safeguarding Adults at Risk
- Safe Handling of Medicines
There will be an expectation to travel to all our branches in Salisbury, Chippenham, Bournemouth and Cheltenham, as well as external organisations in Gloucestershire, Wiltshire and Devon to deliver training. Therefore, a full driving licence is required.
The successful candidate must hold a relevant Health & Social Care qualification of minimum level 3, be a competent user of IT including Microsoft Office applications/Powerpoint and hold relevant training qualifications to deliver sessions. Minimum PTLS is essential.
In return, Retain Healthcare will offer you a generous salary, excellent training facilities and career development. Applicants will need to be DBS checked and meet our stringent recruitment criteria.
Retain Healthcare and Retain Skills are an equal opportunities employer and Endorsed by Skills for Care. -
Healthcare Assistant
Are you passionate about making a genuine difference in people's lives? Do you thrive in a fast-paced and rewarding environment where every day brings new challenges and opportunities to learn and grow? If so, we invite you to become a vital member of our dedicated healthcare team as a Healthcare Assistant.
Required:
- Driving licence
- Kind, caring, compassionate individual
- UK work authorisation
*Cos Not Provided
Main Duties and Responsibilities include:- When required liaise with Social Workers, District Nurses and other agency professionals within the multidisciplinary team.
- Contribute towards communicating changes of requirements.
- Ensure that you work within the company policies and procedures.
- Attending training and expanding your personal development
- Assist customers as appropriate with their personal needs, such as dressing, washing, meal preparation and access to their community as detailed in the Care Plan.
- When working within a customer’s home setting you may be assisting customers with, or where necessary carry out light housework, such as dusting, sweeping/ vacuuming carpets, living rooms/ kitchens/ bathrooms and toilets, polishing furniture using dusters/ mops/ equipment, washing and ironing clothing and bed linen, preparing and cooking a meal.
- Following the outcome focused model, encourage customers to undertake personal care and tasks which they are capable of, recognising that their abilities may change, in some circumstances, on a day-to-day basis
Being Part of Retain Healthcare, you will benefit from:- £400 Joining Bonus
- Employee assistance program
- 28 Days Annual Leave
- FLEXIBLE hours - part time or full time, with a range of shifts including days and nights.
- Paid training
- DBS Rebate Reimbursement
- Enhanced Bank Holiday pay
- Free blue light card
- Weekly pay
- Retain Rewards - local discounts
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Support Worker
Support Worker - Supported Living
Location: Chippenham, Wiltshire
Salary: from £12.75 per hour
Retain Healthcare is a fast-growing provider of supported living services, dedicated to empowering individuals with disabilities to live fulfilling and independent lives. We offer a range of personalized support services, tailored to meet the unique needs of each individual.
Key Responsibilities:- Providing personalized support to individuals with disabilities, ensuring their well-being and safety.
- Assisting with daily living activities such as personal care, meal preparation, and medication management.
- Supporting individuals in developing and maintaining social relationships and participating in community activities.
- Promoting independence and self-advocacy skills.
- Maintaining accurate and up-to-date records of support provided.
- Working collaboratively with other professionals involved in the individual's care, such as family members, healthcare providers, and social workers.
- Experience working with individuals with disabilities, preferably in a supported living setting.
- Excellent communication and interpersonal skills.
- Ability to work independently and as part of a team.
- Patience, empathy, and a positive attitude.
- A valid driver's licence and access to a reliable vehicle essential.
- PMVA qualification or experience in caregiving or social work are desirable
- Competitive salary and benefits package.
- Opportunities for professional development and training.
- A supportive and friendly work environment.
- The chance to make a positive difference in the lives of others.