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Care Co-Ordinator

Laptop, Pension, Parking, Bonus}
 

Job Description

JOB TITLE – Care Coordinator - Homecare Department.
Responsible to: Registered Manager - Chippenham

Introduction:

A vacancy exists within our Homecare and Supported living services at Retain Healthcare; we are a dynamic recruitment agency and homecare provider offering temporary and permanent recruitment solutions to healthcare establishments both public and private, and individuals within their homes, including complex and clinical care. This role will include building relationships with local authorities and community teams.

As a Care Coordinator you will be required to ensure the smooth running of the branch supporting individuals in their own homes maintaining its excellent reputation, seek new opportunities, ensuring that the care and coordinating team follow company policies as well as national and local guidance.

What Retain Healthcare can offer you:
The opportunity to work in an exciting, fast paced and growing branch with a dynamic team who have a wide range of skills, experience and backgrounds to support your development.
Career development pathways that are person centred to you, with excellent training opportunities.

  • Retain Healthcare is an outcome focused provider of services, we will support you to achieve your career outcomes in a supportive and flexible way.
  • Pension
  • Bonus Potential
  • Blue light card 
  • Lifestyle Card
  • Lease car scheme available
  • Employee assistance program
  • Your Birthday off
Main Duties and Responsibilities:
  • To ensure you support the branch to continues to grow and develop its well established homecare services.
  • To ensure you hit your KPI, covering areas such as the recruitment of new staff, number of packages taken on and the development of our privet funding customer base.
  • Ensure that you create travel effective rotas in advance and that customers have a consistent high-quality service from people they know.
  • Ensure you Keep effective relationships with the staff, have an understanding of their work requirements. Ensure the team roster effectively, skill matching to specific needs are managed effectively.
  • Report and record any safeguarding concerns to the Registered Manager.
  • Attend training and expand your personal development, you will need to have the ability to use reflective practice and that learning logs are completed so that lessons can be learnt and improve overall service delivery for the branch
  • Meet and exceed realistic KPI’s & targets
  • Always Strive for outstanding, ensuring our customers are looked after ‘there problem is our problem’ approach
  • Ensure there is appropriate staffing levels to ensure capacity.
  • Monitor sickness and absence of staff and work with staff to improve where their attendance is below the expected standard.
  • You will need to ensure that the homecare service works in an outcome focus way that is person centred to the individual customer. Ensuing that support plans a written to a high standard and that risk assessments are carried out and reviewed in line with the company’s policy. Mentoring to staff responsible for care plans and risk assessments on how this should be carried out.
  • Interview care and support staff and book them onto training.

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    As a Care Worker for Retain Healthcare, the main purpose of the position is to provide care and support to all of customers, (both individuals and families assessed as being in need of assistance).
    You will enable customers to maintain their independence and quality of life in their own homes.
    Our services are customer led, and we support our customers to achieve their personal outcomes, by using an outcome focused approach.

    Requirements: 

    • A kind, approachable, caring, and passionate individual 
    • Drivers licence 
    • Own a car 
    • A desire to provide quality care and make a difference in the lives of others
    • Available between 7am-2pm or 4pm-10pm 
    CoS not provided at this time. 

    Benefits:
    • £400 Joining Bonus
    • Get paid - for all travel,visits & training
    • Flexible hours both full and part time with a range of shift patterns
    • 40p per mile for travel
    • Weekly pay
    • All training provided is endorsed by Skills for Care through our training company Retain Skills
    • Access to Mental Health First Aiders
    • Free Lifestyle card 
    • Access to a vehicle when yours is off the road
    • Blue Light card
    • Lifestyle discount card
    • DBS Rebate Reimbursement
    • Potential to progress your career further with employment opportunites and Diplomas. 
    MAIN DUTIES & RESPONSIBILITIES -
    • When required liaise with Social Workers, District Nurses and other agency professionals within the multidisciplinary team.
    • Contribute towards communicating changes of requirements.
    • Ensure that you work within the company policies and procedures.
    • Attending training and expanding your personal development
    • Assist customers as appropriate with their personal needs, such as dressing, washing, meal preparation and access to their community as detailed in the Care Plan.
    • When working within a customer’s home setting you may be assisting customers with, or where necessary carry out light housework, such as dusting, sweeping/ vacuuming carpets, living rooms/ kitchens/ bathrooms and toilets, polishing furniture using dusters/ mops/ equipment, washing and ironing clothing and bed linen, preparing and cooking a meal.
    • Following the outcome focused model, encourage customers to undertake personal care and tasks which they are capable of, recognising that their abilities may change, in some circumstances, on a day-to-day basis

    Retain Healthcare Ltd and Retain Skills (South West) Ltd are an equal opportunities employer, offers of employment will be subject to satisfactory references and DBS Check.

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    Retain Healthcare is a leading provider of healthcare services, dedicated to delivering high-quality care to the individuals in their own homes. We believe in empowering our clients to live independently and safely, and our team members play a vital role in achieving this goal.

    Key Responsibilities:

    • Assisting with personal care tasks such as bathing, dressing, and feeding.
    • Administering medications as directed.
    • Providing companionship and emotional support.
    • Supporting individuals in activities of daily living, such as meal preparation and housekeeping.
    • Working collaboratively with other healthcare professionals involved in their care.
    *Cos Not provided
    Requirements:

    • Relevant qualifications or experience in healthcare desired but not essential.
    • A valid driving licence and access to a reliable vehicle essential.
    • Excellent communication and interpersonal skills.
    • Compassionate and empathetic nature.
    • Ability to work independently and as part of a team.
    • Strong organizational and time management skills.
    Benefits:
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    • Paid training and free uniform.
    • DBS rebate reimbursement.
    • A supportive and inclusive work environment.
    • Weekly pay
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    Retain Healthcare Ltd and Retain Skills (South West) Ltd are an equal opportunities employer, offers of employment will be subject to satisfactory references and DBS Check.

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    We are looking for a new Team Leader!

    The main purpose of the role is to ensure that care services are provided in a way that maximises a person’s independence, choice and dignity. The indiviual will achieve this through in-depth and person-centred care planning, care assessments and risk assessments. The Community Team Leader will also provide support to the care team, enabling to understand each customer’s support needs.

    *CoS Not provided at this time

    JOB REQUIREMENTS:

    • An individual who is kind, apprachable, caring, and passionate
    • Drivers Licence 
    • Your own car & willingness to travel
    • NVQ Level 3 or relevant experience in supervisory healthcare role
    Benefits: 
    • Get paid - for all travel,visits & training
    • £400 Joining Bonus
    • 40p per mile for travel
    • Weekly pay
    • All training provided is endorsed by Skills for Care through our training company Retain Skills
    • Access to Mental Health First Aiders
    • Free Lifestyle card 
    • Access to a vehicle when yours is off the road
    • Blue Light card
    • DBS Rebate Reimbursement
    • Potential to progress your career further with employment opportunites and Diplomas. 

    DUTIES & RESPONSIBILITIES
    • To work in the field and assist the Care Coordinator and Branch Manager. To ensure the quality of care being delivered is to the highest standard expected by Retain Healthcare.
    • Ensuring customers have activities that support them to meet their outcomes.
    • Event planning for customer, families and staff inclusion creating opportunities for social interaction.
    • Shadowing and training new staff the practical delivery of care to support to our customer’s.
    • Carrying out supervisions and spot checks of carer’s and supporting them to develop their skills through feedback and reflective learning.
    • To take responsibility for the organisation and maintenance of Care Plan files in their area. To work with a team member when our standards have not been reached, providing continuous improvement.
    • Carry out new service assessments ensuring that an agreed Care Plan and Risk Assessments are in place before the service commences, unless, in emergency cover agreed by the Manager.
    • To ensure that every customer has a Support Plan and Risk Assessments that are regularly reviewed and detailed to meet their individual needs.
    • To identify any further training needs of carers information observed or customer’s feedback. 
    • To ensure that the service operates at an Outstanding rating with the Care Quality Commission and that all organisational objectives are fully met by their team.
    • Deliver good and effective care and support to all of our customer’s and ensure everyone has a good customer experience.
    C.O.S not available. 

    Benefits: 
    • Get paid - for all travel,visits & training
    • Guaranteed hours contract - know your earnings every week
    • 40p per mile for travel
    • Weekly pay
    • All training provided is endorsed by Skills for Care through our training company Retain Skills
    • Access to Mental Health First Aiders
    • Free Lifestyle card 
    • Access to a vehicle when yours is off the road
    • Blue Light card
    • DBS Rebate Reimbursement
    • Potential to progress your career further with employment opportunites and Diplomas. 

    *We Do Not Offer Sponsorship For These Roles*

    Retain Healthcare Ltd and Retain Skills (South West) Ltd are an equal opportunities employer, offers of employment will be subject to satisfactory references and DBS Check.

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