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Health and Social Care Trainer
Mobile Phone, Laptop, Pension}
Job Description
Health and Social Care - Trainer
Due to continued growth and expansion, Retain Healthcare and Retain Skills are now recruiting for a Health and Social Care Trainer to join our established team. This is an opportunity for you to join a creative and forward-thinking team, delivering high-quality health and social care training to services across the South West.
You will have the opportunity to work with the Management Team who have developed an exciting new model of care and support. This will involve working with staff and managers to create, deliver and monitor training programmes to all sectors of the workforce including residential care, learning disabilities, home care and agency bank staff. This is to train both internal and external candidates.
The Person
You need to be qualified/competent to deliver a range of courses including:
- Moving and Assisting
- Emergency First Aid at Work
- Basic Life Support
- Epilepsy and Buccal Midazolam
- Induction Training
- Safeguarding Adults at Risk
- Safe Handling of Medicines
There will be an expectation to travel to all our branches in Salisbury, Chippenham, Bournemouth and Cheltenham, as well as external organisations in Gloucestershire, Wiltshire and Devon to deliver training. Therefore, a full driving licence is required.
The successful candidate must hold a relevant Health & Social Care qualification of minimum level 3, be a competent user of IT including Microsoft Office applications/Powerpoint and hold relevant training qualifications to deliver sessions. Minimum PTLS is essential.
In return, Retain Healthcare will offer you a generous salary, excellent training facilities and career development. Applicants will need to be DBS checked and meet our stringent recruitment criteria.
Retain Healthcare and Retain Skills are an equal opportunities employer and Endorsed by Skills for Care.
SIMILAR JOBS
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Deputy Manager
Laptop, Mobile Phone, Bonus, Discounts}Position: Deputy Manager - Homecare
Reporting to: Registered Manager
Location: Cheltenham
Salary: Up to 28K Bonus
Benefits: Pension, Company Mobile, Laptop, Birthday Off, Exclusive discount scheme
About Us:
Retain Healthcare is a dynamic homecare provider with a great reputation dedicated to offering exceptional support to individuals within their homes. We pride ourselves on our excellent reputation and are now seeking a motivated and forward-thinking Deputy Manager to join our team and contribute to our continued growth and success.
Role Overview:
As a Deputy Manager, you will work closely with the Registered Manager to ensure the smooth and effective operation of our branch. Your role will involve building strong relationships with local authorities, social care teams, and health community teams. You will be pivotal in maintaining our high standards of care, seeking new business opportunities, and ensuring that our team adheres to both company policies and national guidelines.
Key Responsibilities:- Branch Development: Drive the growth and development of our homecare services, ensuring the branch meets its weekly KPIs, including staff recruitment, new care packages, and expanding our private customer base.
- Team Leadership: Supervise and mentor the coordinating team, ensuring the creation of efficient rotas and the delivery of consistent, high-quality care.
- Recruitment & Compliance: Oversee the recruitment process, ensuring all new staff are hired following safer recruitment guidelines. Maintain an up-to-date training matrix, ensuring all staff meet compliance and training requirements.
- Staff Management: Conduct staff supervisions and annual appraisals, address performance issues, manage absence and sickness, and ensure effective staff retention through recognition and support.
- Quality Assurance: Monitor and report any safeguarding concerns, conduct internal audits, and ensure all documentation is accurate, legible, and compliant with GDPR and CQC standards.
- Customer Focus: Ensure a person-centered, outcome-focused approach in all care plans and risk assessments, delivering outstanding service that meets the individual needs of our customers.
- Business Development: Network and build a strong profile within the community, cross-sell other parts of the business, and contribute to the annual quality report and business development plan.
The ideal candidate will demonstrate:- Strong leadership and communication skills
- Ability to work independently while adhering to company policies
- A deep understanding of customer needs and regulatory standards
- Forward-thinking, self-motivated, and organised approach
- Excellent interpersonal skills and a commitment to quality
- Ability to handle complaints and resolve conflicts effectively
- A thorough understanding of CQC KLOEs, the Care Act, and Health and Safety regulations
- Competitive Salary & Bonus: Recognising and rewarding your contributions.
- Career Development: Opportunities for personal growth through training and reflective practice.
- Supportive Environment: A team that values your input and encourages innovation.
- Extra Perks: Enjoy your birthday off, a company mobile, and a laptop to support your work.
- Access to our Pool Car: Useful if your car is off the road
- Free Parking: All sites offer free parking
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Registered Manager
Title: Registered Manager – Domiciliary and Complex Care
Reports to: Head of Homecare
Location: Chippenham
Salary: up to £38000
A vacancy exists within Retain Healthcare for the Registered Manager for our Chippenham and Bath service; we are a dynamic homecare provider offering individuals support within their own homes from 30 minutes to 24-hour care. This role will include building relationships with local authorities, social care and health community teams as well as developing the private market.
The main priority of this role is to ensure growth is maintained and targets are met and exceeded. The Registered Manager will look to develop their own team of coordinators and customers.
As a leading provider of community care in the Wiltshire area, no two days are the same. This is a fast-paced responsive role based at our Chippenham office, so you need to be well organised, resilient and have excellent interpersonal skills.
You are also supported from our own in-house recruitment and agency team supplying temporary and permanent staffing.
Main Duties and Responsibilities
• To ensure the branch continues to grow and develop its community and safer independence service.
• To ensure coordinators and the branch overall hit their weekly KPI, covering areas such as the recruitment of new staff, number of packages taken on and the development of our private funding customer base
• Have a strong working knowledge of the Care Act and working to CQC guidelines / legislation.
• Ensure that you and the team work together to create travel effective rotas in advance and that customers have a consistent high-quality service from people they know.
• Monitor candidate applications and that all new staff are recruited using safer recruitment guidelines. Ensure staff are recruited through our values-based recruitment procedures and that they are suitable to support vulnerable people.
• Ensure the branch keep effective relationships with the staff, understand their work requirements. Ensure the team roster effectively, skill matching to specific needs are managed effectively.
• You will be responsible for ensuring all staff supervisions and annual appraisals happen in the branch in line with company policy
• You will deal with any staffing issues and support them appropriately, talking to them about performance concerns raised as they arise. You need to manage poor performance in line with company policy and ACAS guidelines.
CONTACTS & COMMUNICATIONS
• Have strong communication and leadership skills and be able to build sound relationships with all our customers
• Excellent customer service skills, nothing is too much trouble for our customers and the ability to make them feel important to us is key to a successful branch
• Build strong relationships with staff and work to our staff retention strategy, showing appreciation and recognition for the work that they do.
• Ensuring that records and legible, accurate, non-opinionated and to a good standard
• Ensure social media is up to date for your branch and meets our advertising guidelines
• Be the lead for GDPR for the branch
• Oversee disciplinaries and performance improvement plans where necessary.
COMPETENCIES
The holder of this post should be able to demonstrate:
• The branch and you, maintain integrity when dealing with matters of Customer confidentiality
• A willingness to undertake training to develop new skills
• A willingness to operate flexibility and to be accountable
• The ability to work without supervision while adhering to company policies
• An understanding of the needs of our Customers
• An understanding of our competitors, their pay and charge rates / incentives.
• Keep up to date on legislation and regulations
• Have Strong leadership skills
• Be Competent with budgets, Targets and understanding finances
• Be forward thinking, self-motivated and persistent.
• Be trustworthy, intuitive, organised and methodical
• Have excellent interpersonal skills
• Be approachable and quality oriented
• Able to handle complaints and resolve conflict
• Understanding of legislation including CQC KLOES, the Care Act and Care Certificate.
Must have a service management background and previous experience as a Registered Manager.
Benefits
• Excellent Salary Bonus
• Pension
• Company Mobile
• Laptop
• 25 Days holiday plus bank holidays
Retain Healthcare Ltd and Retain Skills (South West) Ltd are an equal opportunities employer, offers of employment will be subject to satisfactory references and DBS Check.
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Healthcare Assistant-Driver
CARE MORE IN 2024!
As a Care Worker for Retain Healthcare, the main purpose of the position is to provide care and support to all of customers, (both individuals and families assessed as being in need of assistance).
You will enable customers to maintain their independence and quality of life in their own homes.
Our services are customer led, and we support our customers to achieve their personal outcomes, by using an outcome focused approach.
Requirements:- A kind, approachable, caring, and passionate individual
- Drivers licence
- Own a car
- A desire to provide quality care and make a difference in the lives of others
- Available between 7am-2pm or 4pm-10pm
Benefits:- £400 Joining Bonus
- Get paid - for all travel,visits & training
- Flexible hours both full and part time with a range of shift patterns
- 40p per mile for travel
- Weekly pay
- All training provided is endorsed by Skills for Care through our training company Retain Skills
- Access to Mental Health First Aiders
- Free Lifestyle card
- Access to a vehicle when yours is off the road
- Blue Light card
- Lifestyle discount card
- DBS Rebate Reimbursement
- Potential to progress your career further with employment opportunites and Diplomas.
- When required liaise with Social Workers, District Nurses and other agency professionals within the multidisciplinary team.
- Contribute towards communicating changes of requirements.
- Ensure that you work within the company policies and procedures.
- Attending training and expanding your personal development
- Assist customers as appropriate with their personal needs, such as dressing, washing, meal preparation and access to their community as detailed in the Care Plan.
- When working within a customer’s home setting you may be assisting customers with, or where necessary carry out light housework, such as dusting, sweeping/ vacuuming carpets, living rooms/ kitchens/ bathrooms and toilets, polishing furniture using dusters/ mops/ equipment, washing and ironing clothing and bed linen, preparing and cooking a meal.
- Following the outcome focused model, encourage customers to undertake personal care and tasks which they are capable of, recognising that their abilities may change, in some circumstances, on a day-to-day basis
Retain Healthcare Ltd and Retain Skills (South West) Ltd are an equal opportunities employer, offers of employment will be subject to satisfactory references and DBS Check.