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Job Description
JOB TITLE – Homecare Coordinator
Report to: Registered Manager - Salisbury
Introduction:
A vacancy exists within Retain Healthcare; we are a dynamic recruitment agency and homecare provider offering temporary and permanent recruitment solutions to healthcare establishments both public and private, and individuals within their homes. This role will include building relationships with local authorities, social care, and health community teams.
As a Care Coordinator, you will be required to ensure the smooth running of the CQC-regulated branch supporting individuals in their own homes, maintaining its excellent reputation. You will seek new opportunities and ensure that the care and coordinating team follow company policies as well as national and local guidance.
Requirements:
- Must hold a valid driver's license.
- Possess an NVQ3 in Social Care or be willing to undertake the qualification.
- Experience in a similar role within the healthcare sector is desirable.
- The opportunity to work in an exciting, fast-paced, and growing branch with a dynamic team who have a wide range of skills, experience, and backgrounds to support your development.
- Career development pathways that are person-centered for you, with excellent training opportunities.
- Retain Healthcare is an outcome-focused provider of services. We will support you to achieve your career outcomes in a supportive and flexible way.
- Pension
- Bonus Potential
- Blue light card
- Lifestyle card
- Lease car scheme available
- Employee assistance program
- Your Birthday off
- To ensure the branch continues to grow and develop its homecare service.
- To ensure the team and the branch overall hit their weekly KPIs, covering areas such as the recruitment of new staff, number of packages taken on, and the development of our private funding customer base.
- Ensure that the coordinating team creates travel-effective rotas in advance and that customers have a consistent, high-quality service from people they know.
- Ensure the branch keeps effective relationships with the staff, has an understanding of their work requirements. Ensure the team rosters effectively, with skill matching to specific needs managed effectively.
- Report and record any safeguarding concerns to the Branch Manager.
- Attend training and expand your personal development. You will need the ability to use reflective practice, and ensure learning logs are completed so that lessons can be learned and improve overall service delivery for the branch.
- Meet and exceed realistic KPIs & targets.
- Always strive for outstanding service, ensuring our customers are looked after with a "there problem is our problem" approach.
- Approve and keep a record of holidays and ensure there are appropriate staffing levels to ensure capacity.
- Monitor sickness and absence of staff and work with staff to improve attendance where it falls below the expected standard.
- You will need to ensure that the homecare service works in an outcome-focused way that is person-centered to the individual customer. Ensure that support plans are written to a high standard and that risk assessments are carried out and reviewed in line with the company's policy. Mentor staff responsible for care plans and risk assessments on how this should be carried out.
Retain Healthcare Ltd and Retain Skills (South West) Ltd are an equal opportunities employer, offers of employment will be subject to satisfactory references and DBS Check.
SIMILAR JOBS
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Payroll Administrator
Payroll Administrator
Location: Cheltenham
Salary: £24,000 - £25,000
Retain Healthcare is a leading provider of Homecare staffing, Agency staffing, and Social Care Training in the South West. We are committed to providing exceptional care and support to our clients and employees.
As a Payroll Administrator, you will play a crucial role in ensuring accurate and timely payroll processing for our team. You will handle the full end-to-end payroll process, from processing starters and leavers to calculating statutory deductions and preparing year-end reports.
Key Responsibilities- Handle the full end-to-end payroll process, including processing starters and leavers, calculating statutory deductions (SMP, SPP, SSP, and SAP), and preparing year-end reports.
- Act as the primary contact for advising and resolving employee payroll queries.
- Process BACS payments accurately and to an agreed timescale.
- Process BACS Attachment of Earnings.
- Complete end-of-year processing, including P11Ds and P60s.
- Deal with manual calculations and update employee records as required.
- Calculate ad-hoc payments such as holiday pay.
- Invoice processing.
- Process P45s for leavers.
- Deal with HMRC queries.
- Proven experience with payroll processing software (Sage or similar).
- Experience using accounting software, particularly Xero, is preferred.
- Attention to detail and accuracy.
- Excellent communication and interpersonal skills.
- Ability to work independently and as part of a team.
- Strong organizational and time management skills.
- A willingness to learn and develop new skills.
- Opportunities for professional development
- Supportive and collaborative work environment
- Access to Blue Lights card
- Competitive benefits package, including pension
Offers of employment are subject to our stringent recruitment checks including references and DBS. -
Healthcare Assistant-Driver
CARE MORE IN 2024!
As a Care Worker for Retain Healthcare, the main purpose of the position is to provide care and support to all of customers, (both individuals and families assessed as being in need of assistance).
You will enable customers to maintain their independence and quality of life in their own homes.
Our services are customer led, and we support our customers to achieve their personal outcomes, by using an outcome focused approach.
Requirements:- A kind, approachable, caring, and passionate individual
- Drivers licence
- Own a car
- A desire to provide quality care and make a difference in the lives of others
- Available between 7am-2pm or 4pm-10pm
Benefits:- £400 Joining Bonus
- Get paid - for all travel,visits & training
- Flexible hours both full and part time with a range of shift patterns
- 40p per mile for travel
- Weekly pay
- All training provided is endorsed by Skills for Care through our training company Retain Skills
- Access to Mental Health First Aiders
- Free Lifestyle card
- Access to a vehicle when yours is off the road
- Blue Light card
- Lifestyle discount card
- DBS Rebate Reimbursement
- Potential to progress your career further with employment opportunites and Diplomas.
- When required liaise with Social Workers, District Nurses and other agency professionals within the multidisciplinary team.
- Contribute towards communicating changes of requirements.
- Ensure that you work within the company policies and procedures.
- Attending training and expanding your personal development
- Assist customers as appropriate with their personal needs, such as dressing, washing, meal preparation and access to their community as detailed in the Care Plan.
- When working within a customer’s home setting you may be assisting customers with, or where necessary carry out light housework, such as dusting, sweeping/ vacuuming carpets, living rooms/ kitchens/ bathrooms and toilets, polishing furniture using dusters/ mops/ equipment, washing and ironing clothing and bed linen, preparing and cooking a meal.
- Following the outcome focused model, encourage customers to undertake personal care and tasks which they are capable of, recognising that their abilities may change, in some circumstances, on a day-to-day basis
Retain Healthcare Ltd and Retain Skills (South West) Ltd are an equal opportunities employer, offers of employment will be subject to satisfactory references and DBS Check. -
Community Team Leader
Care More in 2024!
We are looking for a new Team Leader!
The main purpose of the role is to ensure that care services are provided in a way that maximises a person’s independence, choice and dignity. The indiviual will achieve this through in-depth and person-centred care planning, care assessments and risk assessments. The Community Team Leader will also provide support to the care team, enabling to understand each customer’s support needs.
*CoS Not provided at this time
JOB REQUIREMENTS:- An individual who is kind, apprachable, caring, and passionate
- Drivers Licence
- Your own car & willingness to travel
- NVQ Level 3 or relevant experience in supervisory healthcare role
- Get paid - for all travel,visits & training
- £400 Joining Bonus
- 40p per mile for travel
- Weekly pay
- All training provided is endorsed by Skills for Care through our training company Retain Skills
- Access to Mental Health First Aiders
- Free Lifestyle card
- Access to a vehicle when yours is off the road
- Blue Light card
- DBS Rebate Reimbursement
- Potential to progress your career further with employment opportunites and Diplomas.
DUTIES & RESPONSIBILITIES- To work in the field and assist the Care Coordinator and Branch Manager. To ensure the quality of care being delivered is to the highest standard expected by Retain Healthcare.
- Ensuring customers have activities that support them to meet their outcomes.
- Event planning for customer, families and staff inclusion creating opportunities for social interaction.
- Shadowing and training new staff the practical delivery of care to support to our customer’s.
- Carrying out supervisions and spot checks of carer’s and supporting them to develop their skills through feedback and reflective learning.
- To take responsibility for the organisation and maintenance of Care Plan files in their area. To work with a team member when our standards have not been reached, providing continuous improvement.
- Carry out new service assessments ensuring that an agreed Care Plan and Risk Assessments are in place before the service commences, unless, in emergency cover agreed by the Manager.
- To ensure that every customer has a Support Plan and Risk Assessments that are regularly reviewed and detailed to meet their individual needs.
- To identify any further training needs of carers information observed or customer’s feedback.
- To ensure that the service operates at an Outstanding rating with the Care Quality Commission and that all organisational objectives are fully met by their team.
- Deliver good and effective care and support to all of our customer’s and ensure everyone has a good customer experience.
Benefits:- Get paid - for all travel,visits & training
- Guaranteed hours contract - know your earnings every week
- 40p per mile for travel
- Weekly pay
- All training provided is endorsed by Skills for Care through our training company Retain Skills
- Access to Mental Health First Aiders
- Free Lifestyle card
- Access to a vehicle when yours is off the road
- Blue Light card
- DBS Rebate Reimbursement
- Potential to progress your career further with employment opportunites and Diplomas.
*We Do Not Offer Sponsorship For These Roles*
Retain Healthcare Ltd and Retain Skills (South West) Ltd are an equal opportunities employer, offers of employment will be subject to satisfactory references and DBS Check.