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Job Description
Job Title: Service Manager (SM) - Temp to Perm
Department: Supported Living Function
Reports To: Regional Service Manager
Location: Dual location split between registered office and assigned services
Hours of Work: 37.5 hours per week (FTE)
Location: Stroud / Stonehouse
Contract Type: Permanent
This is an initial 2 month temporary role which could lead to a permanent position with our client.
Key Accountabilities:
- Responsible for the overall delivery of high-quality, person-centered care and support for individuals with learning disabilities living in supported living settings
- Accountable for ensuring compliance with all regulatory and legislative requirements, including the Care Quality Commission (CQC) Once Registered with CQC there will be a £2000 bonus payment.
- Leads the team of support workers, ensuring that they are well-trained and equipped to provide excellent care and support
- Manages the rota, payroll processes, supervision, annual leave, sickness absence management, capability, and all other formal people matters as and when they arise
- Oversees the effective management of all resources, including the environment and building management
- Acts as a role model for the service, upholding Hft's values and demonstrating best practice in care and support provision
- Level 5 Diploma in in Leadership and Management for Adult Care or equivalent
- Level 3 Diploma in Adult Care or equivalent
- Significant experience of frontline management in the field of learning disabilities
- Proficient MS Office skills and experience with rota management systems
- Knowledge of CQC regulations, Safeguarding regulations, Health and Safety issues, and Positive Behavioural Support Management and Techniques
- Ability to lead and manage people to achieve a positive culture and be a role model in all aspects of people leadership especially performance
- Ability to communicate effectively with a supported person and their family/circle of support and other professionals
- Ability to challenge poor practice and behaviour
- Ability to undertake assessment, support planning, recording, and report writing
- Ability to manage time and resources effectively and efficiently
- Ability to respond professionally, quickly, and flexibly in a crisis
- Ability to lead and manage change
- Ability to make sound decisions
- Ability to work with and collaborate with colleagues and effectively manage any conflict in the workplace
- Ability to work on own initiative
- Ability to communicate effectively both verbally and in writing
- Ability to complete tasks following defined process
- Ability to plan own day and prioritise work
- Possession of a valid driving license, own transport, and willingness to use it for work purposes
- Competitive salary and benefits package
- Opportunity to make a real difference to the lives of people with learning disabilities
- Work in a supportive and values-driven organisation
Our Client is a leading provider of care and support for people with learning disabilities and autism in England.
They are committed to providing high-quality, person-centered care that enables people to live fulfilling lives.
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