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Job Description
Introduction:
A vacancy exists within Retain Healthcare; we are a dynamic recruitment agency and homecare provider offering temporary and permanent recruitment solutions to healthcare establishments both public and private, and individuals within their homes. This role will include building relationships with local authorities, social care and health community teams.
The main purpose of the post is to ensure that care services are provided in a way that maximises a person’s independence, choice and dignity. You will achieve this through in-depth and person-centred care planning, care assessments and risk assessments. As a Care Planner, you will also provide support to the care team, enabling them to understand each service user’s care needs.
What Retain Healthcare can offer you:
The opportunity to work in an exciting, fast paced and growing branch with a dynamic team who have a wide range of skills, experience and backgrounds to support your development.
Career development pathways that are person centred to you, with excellent training opportunities.
- 20 days AL 8 bank holidays birthday off
- Pension
- Bonus Potential
- Blue light card and Lifestyle discount card
- Lease car scheme available
- Employee assistance program
- Retain Healthcare is an outcome focused provider of services, we will support you to achieve your career outcomes in a supportive and flexible way.
What we're looking for:
- 1 year experience in a similar role
- Care certificate
- NVQ3 preferred
- Driving licence
- To work alongside and assist the Branch Manager and Office Team
- To have a full understanding of the CQC requirements for Domiciliary Care Services and ensure that the organisation exceeds these expectations
- To take responsibility for the organisation and maintenance of Care Plan files in their area. To highlight to team members when our standards have not been reached.
- Work in a flexible manner that meets the needs of the service
- Carry out new service assessments ensuring that an agreed Care Plan and Risk Assessments are in place before the service commences, unless, in emergency cover agreed by the department Manager
- To ensure that every service user has a Support Plan and Risk Assessments that are regularly reviewed and detailed to meet their individual needs
- You will ensure that the homecare service works in an outcome focus way that is person centred to the individual customer. Ensuing that support plans a written to a high standard and that risk assessments are carried out and reviewed in line with the company’s policy. Mentoring to staff responsible for care plans and risk assessments on how this should be carried out.
- Maintain and always ensure that office records and notes are accurate and up to date, including the correct storing of information and adherence to the Data Protection Act
- Report and record any safeguarding concerns to the Branch Manager.
- Communicate regularly and when required with customer and their family; informing next of kin when an incident has occurred if appropriate
- Contribute towards communicating changes to rotas and client requirements within the community
- Ensure that carers adhere to company policies and procedures
- Identify any further training needs of carers information observed or service users’ feedback
- Ensure that the department operates at an excellent rating with the Care Quality Commission and that all organisational objectives are fully met by their team
- Perform “On-Call” duties: (on a rota basis as necessary) dealing with carers’ sickness and cancellation of calls by arranging cover; custodian of keys and codes; associated paperwork; keeping head office informed regarding communicating outcomes. To ensure that the On-Call rota is covered as a priority.
- Ensure the branch Keep effective relationships with the staff, have an understanding of their work requirements. Ensure the team roster effectively, skill matching to specific needs are managed effectively.
SIMILAR JOBS
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Care Coordinator
Homecare Coordinator
Introduction:
A vacancy exists within Retain Healthcare; we are a dynamic recruitment agency and homecare provider offering temporary and permanent recruitment solutions to healthcare establishments both public and private, and individuals within their homes. This role will include building relationships with local authorities, social care and health community teams.
As a Care Coordinator you will be required to ensure the smooth running of the CQC Regulated branch supporting individuals in their own homes maintaining its excellent reputation, seek new opportunities, ensuring that the care and coordinating team follow company policies as well as national and local guidance.
What Retain Healthcare can offer you:
The opportunity to work in an exciting, fast paced and growing branch with a dynamic team who have a wide range of skills, experience and backgrounds to support your development.
Career development pathways that are person centred to you, with excellent training opportunities.- Retain Healthcare is an outcome focused provider of services, we will support you to achieve your career outcomes in a supportive and flexible way.
- Pension
- Bonus Potential
- Blue light card and company discounts
- Lease car scheme available
- Employee assistance program
- Your Birthday off
- To ensure the branch continues to grow and develop its homecare service.
- To ensure the team and the branch overall hit their weekly KPI, covering areas such as the recruitment of new staff, number of packages taken on and the development of our privet funding customer base.
- Ensure that the coordinating team create travel effective rotas in advance and that customers have a consistent high-quality service from people they know.
- Ensure the branch Keep effective relationships with the staff, have an understanding of their work requirements. Ensure the team roster effectively, skill matching to specific needs are managed effectively.
- Report and record any safeguarding concerns to the Branch Manager.
- Attend training and expand your personal development, you will need to have the ability to use reflective practice and that learning logs are completed so that lessons can be learnt and improve overall service delivery for the branch
- Meet and exceed realistic KPI’s & targets
- Always Strive for outstanding, ensuring our customers are looked after ‘there problem is our problem’ approach
- Approve and Keep a record of holidays and ensure there is appropriate staffing levels to ensure capacity.
- Monitor sickness and absence of staff and work with staff to improve where their attendance is below the expected standard.
- You will need to ensure that the homecare service works in an outcome focus way that is person centred to the individual customer. Ensuing that support plans a written to a high standard and that risk assessments are carried out and reviewed in line with the company’s policy. Mentoring to staff responsible for care plans and risk assessments on how this should be carried out.
- Excellent Salary Bonus
- Optional Pension
- Company Mobile
- Laptop
- Your Birthday off
- Free parking
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Female Care Assistant-Driving Required
CARING FOR LIVES IN 25
Community Support Worker and Healthcare Assistant Role
*Driving Licence Essential *Sponsorship not available*
Hours available: 07:00-14:00 or 16:00-22:00
Full Training provided
‘The only way to do great work is to love what you do. If you haven’t found it yet, then Retain Healthcare has the answer’
Retain Healthcare is developing a new model of care and support to people living at home in your community. This is an opportunity for the right person to shape and develop a new service and deliver care that provides improved quality of life to those who need you most.
Main Duties and Responsibilities include:- When required liaise with Social Workers, District Nurses and other agency professionals within the multidisciplinary team.
- Contribute towards communicating changes of requirements.
- Ensure that you work within the company policies and procedures.
- Attending training and expanding your personal development
- Assist customers as appropriate with their personal needs, such as dressing, washing, meal preparation and access to their community as detailed in the Care Plan.
- When working within a customer’s home setting you may be assisting customers with, or where necessary carry out light housework, such as dusting, sweeping/ vacuuming carpets, living rooms/ kitchens/ bathrooms and toilets, polishing furniture using dusters/ mops/ equipment, washing and ironing clothing and bed linen, preparing and cooking a meal.
- Following the outcome focused model, encourage customers to undertake personal care and tasks which they are capable of, recognising that their abilities may change, in some circumstances, on a day-to-day basis
Being Part of Retain Healthcare, you will benefit from:- Employee assistance program
- Full time Mental Health First Aiders who are there for you when you need them
- WEEKLY PAY
- FLEXIBLE hours - part time or full time, with a range of shifts including days and nights.
- FREE uniform, training and DBS Rebate Reimbursement
- Enhanced Bank Holiday pay
- Blue light card
- Easy online application
- Gloucestershire – CQC – Outstanding for Well Led
- Retain Rewards - local discounts
For more information please call our recruitment team! -
Care Assistant- Must Drive
CARING FOR LIVES IN 25
Community Healthcare Assistant
Location: Cheltenham, England
Retain Healthcare is a leading provider of healthcare services, dedicated to delivering high-quality care to the individuals in their own homes. We believe in empowering our clients to live independently and safely, and our team members play a vital role in achieving this goal. At this time, we cannot provide a CoS.
Key Responsibilities:- Assisting with personal care tasks such as bathing, dressing, and feeding.
- Administering medications as directed.
- Providing companionship and emotional support.
- Supporting individuals in activities of daily living, such as meal preparation and housekeeping.
- Working collaboratively with other healthcare professionals involved in their care.
- Relevant qualifications or experience in healthcare desired but not essential.
- A valid driving licence and access to a reliable vehicle essential.
- Excellent communication and interpersonal skills.
- Compassionate and empathetic nature.
- Ability to work independently and as part of a team.
- Strong organizational and time management skills.
- Paid training and free uniform.
- DBS rebate reimbursement.
- A supportive and inclusive work environment.
- Weekly pay
- Full time or part time hours available.
- The chance to make a positive difference in the lives of others.