Payroll Administrator
Location: Cheltenham
Salary: £24,000 - £25,000

Retain Healthcare is a leading provider of Homecare staffing, Agency staffing, and Social Care Training in the South West. We are committed to providing exceptional care and support to our clients and employees.

As a Payroll Administrator, you will play a crucial role in ensuring accurate and timely payroll processing for our team. You will handle the full end-to-end payroll process, from processing starters and leavers to calculating statutory deductions and preparing year-end reports.

Key Responsibilities

• Handle the full end-to-end payroll process, including processing starters and leavers, calculating statutory deductions (SMP, SPP, SSP, and SAP), and preparing year-end reports.
• Act as the primary contact for advising and resolving employee payroll queries.
• Process BACS payments accurately and to an agreed timescale.
• Process BACS Attachment of Earnings.
• Complete end-of-year processing, including P11Ds and P60s.
• Deal with manual calculations and update employee records as required.
• Calculate ad-hoc payments such as holiday pay.
• Invoice processing.
• Process P45s for leavers.
• Deal with HMRC queries.

• Proven experience with payroll processing software (Sage or similar).
• Experience using accounting software, particularly Xero, is preferred.
• Attention to detail and accuracy.
• Excellent communication and interpersonal skills.  
• Ability to work independently and as part of a team.  
• Strong organizational and time management skills.
• A willingness to learn and develop new skills.

• Opportunities for professional development
• Supportive and collaborative work environment
• Access to Blue Lights card
• Competitive benefits package, including pension 

Homecare Coordinator

Introduction:
A vacancy exists within Retain Healthcare; we are a dynamic recruitment agency and homecare provider offering temporary and permanent recruitment solutions to healthcare establishments both public and private, and individuals within their homes. This role will include building relationships with local authorities, social care and health community teams.

As a Care Coordinator you will be required to ensure the smooth running of the CQC Regulated branch supporting individuals in their own homes maintaining its excellent reputation, seek new opportunities, ensuring that the care and coordinating team follow company policies as well as national and local guidance.

What Retain Healthcare can offer you:
The opportunity to work in an exciting, fast paced and growing branch with a dynamic team who have a wide range of skills, experience and backgrounds to support your development.
Career development pathways that are person centred to you, with excellent training opportunities.

• Retain Healthcare is an outcome focused provider of services, we will support you to achieve your career outcomes in a supportive and flexible way.
• Pension
• Bonus Potential
• Blue light card and company discounts
• Lease car scheme available
• Employee assistance program
• Your Birthday off

• To ensure the branch continues to grow and develop its homecare service.

• To ensure the team and the branch overall hit their weekly KPI, covering areas such as the recruitment of new staff, number of packages taken on and the development of our privet funding customer base.

• Ensure that the coordinating team create travel effective rotas in advance and that customers have a consistent high-quality service from people they know.

• Ensure the branch Keep effective relationships with the staff, have an understanding of their work requirements. Ensure the team roster effectively, skill matching to specific needs are managed effectively.

• Report and record any safeguarding concerns to the Branch Manager.

• Attend training and expand your personal development, you will need to have the ability to use reflective practice and that learning logs are completed so that lessons can be learnt and improve overall service delivery for the branch

• Meet and exceed realistic KPI’s & targets

• Always Strive for outstanding, ensuring our customers are looked after ‘there problem is our problem’ approach

• Approve and Keep a record of holidays and ensure there is appropriate staffing levels to ensure capacity.

• Monitor sickness and absence of staff and work with staff to improve where their attendance is below the expected standard.

• You will need to ensure that the homecare service works in an outcome focus way that is person centred to the individual customer. Ensuing that support plans a written to a high standard and that risk assessments are carried out and reviewed in line with the company’s policy. Mentoring to staff responsible for care plans and risk assessments on how this should be carried out.

• Excellent Salary Bonus 
• Optional Pension
• Company Mobile
• Laptop
• Your Birthday off
• Free parking

Homecare Coordinator

Introduction:
A vacancy exists within Retain Healthcare; we are a dynamic recruitment agency and homecare provider offering temporary and permanent recruitment solutions to healthcare establishments both public and private, and individuals within their homes. This role will include building relationships with local authorities, social care and health community teams.

As a Care Coordinator you will be required to ensure the smooth running of the CQC Regulated branch supporting individuals in their own homes maintaining its excellent reputation, seek new opportunities, ensuring that the care and coordinating team follow company policies as well as national and local guidance.

What Retain Healthcare can offer you:
The opportunity to work in an exciting, fast paced and growing branch with a dynamic team who have a wide range of skills, experience and backgrounds to support your development.
Career development pathways that are person centred to you, with excellent training opportunities.

• Retain Healthcare is an outcome focused provider of services, we will support you to achieve your career outcomes in a supportive and flexible way.
• Pension
• Bonus Potential
• Blue light card and company discounts
• Lease car scheme available
• Employee assistance program
• Your Birthday off

• To ensure the branch continues to grow and develop its homecare service.

• To ensure the team and the branch overall hit their weekly KPI, covering areas such as the recruitment of new staff, number of packages taken on and the development of our privet funding customer base.

• Ensure that the coordinating team create travel effective rotas in advance and that customers have a consistent high-quality service from people they know.

• Ensure the branch Keep effective relationships with the staff, have an understanding of their work requirements. Ensure the team roster effectively, skill matching to specific needs are managed effectively.

• Report and record any safeguarding concerns to the Branch Manager.

• Attend training and expand your personal development, you will need to have the ability to use reflective practice and that learning logs are completed so that lessons can be learnt and improve overall service delivery for the branch

• Meet and exceed realistic KPI’s & targets

• Always Strive for outstanding, ensuring our customers are looked after ‘there problem is our problem’ approach

• Approve and Keep a record of holidays and ensure there is appropriate staffing levels to ensure capacity.

• Monitor sickness and absence of staff and work with staff to improve where their attendance is below the expected standard.

• You will need to ensure that the homecare service works in an outcome focus way that is person centred to the individual customer. Ensuing that support plans a written to a high standard and that risk assessments are carried out and reviewed in line with the company’s policy. Mentoring to staff responsible for care plans and risk assessments on how this should be carried out.

• Excellent Salary Bonus 
• Optional Pension
• Company Mobile
• Laptop
• Your Birthday off
• Free parking